Friday, August 15, 2008

8 Mistakes in Usability

I can't take credit for this post, but I found it very useful and interesting nevertheless.

The top 8 mistakes in usability (and companies investing in it)

When companies create products, especially technology products, the intentions are well placed but often fall short of being useful.  The reason they fail is some companies don't do the right amount or the right kind of research in the early stages of design and development.

The things that stood out to me in the linked post are the context in which the research is done in relation to the product or service being proposed by the company and not being completely objective in their approach.

For every success (iPod) there is at least one failure (Newton).

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